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  • Troubleshooting
    • Floor Hoists
      • Mackworth Essentials 180
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      • Prism A320B
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    • Ceiling Track Hoists
      • Mackworth TX Advanced
        • Ceiling Lift does not turn on
        • Ceiling Lift does not raise and lower – Up Inhibit
        • Ceiling Lift does not raise and lower – High Current
        • Ceiling Lift does not raise and lower – No Error Indication
        • Ceiling Lift does not raise and lower – No Limit Switch
        • Ceiling Lift LCD is not functioning
        • Ceiling Lift LED is not functioning
        • Ceiling Lift does not traverse
        • Ceiling Lift does not interact with auxiliary output products
      • Mackworth CPP
        • Portable Lift Doesn’t Turn On
        • Portable Lift Doesn’t Raise and Lower – High Current
        • Portable Lift Doesn’t Raise And Lower – No Error Indication
        • Portable Lift Doesn’t Raise And Lower – No Limit Switch
        • Portable Lift Membrane Isn’t Functioning
        • Charging System Fault
        • Motor Current Delta Exceeded
        • Motor Temperature Sensor Fault
        • Battery Voltage Delta Exceeded
        • Battery Temperature Sensor Fault
      • Mackworth CP
        • Portable Lift does not turn on
        • Portable Lift does not raise and lower – High Current
        • Portable Lift does not raise and lower – No error indication
        • Portable Lift does not raise and lower – No Limit Switch
        • Portable Lift membrane is not functioning
        • Charging System Fault
        • Motor Current Delta Exceeded
        • Motor Temperature Sensor Fault
        • Battery Voltage Delta Exceeded
        • Battery Temperature Sensor Fault
      • Freeway Transactive Xtra
        • CTH does not turn on
        • CTH does not raise and lower – Up Inhibit
        • CTH does not raise and lower – High Current
        • CTH does not raise and lower – No Error Indication
        • CTH does not raise and lower – No Limit Switch
        • CTH LCD is not functioning
        • CTH LED is not functioning
        • CTH does not traverse
        • CTH does not interact with auxiliary output products
      • Freeway Transactive Xtra (AUS)
      • Prism CP
      • Oxford V272
      • Oxford VP200
      • ActivLift CP
  • Education
    • Mackworth TX Advanced
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    • Mackworth CP
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    • Freeway Transactive Xtra
    • Ceiling Track System

Ceiling Lift doesn’t Raise and Lower – High Current

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Ceiling Lift Doesn’t Raise and Lower – High Current

Print out version available here
In this scenario, the ceiling lift LCD displays “High Current” and the audible alarm will continuously beep for 3 seconds
When the SWL (Safe Working Load) of the ceiling lift is exceeded, the ceiling lift will cut power to avoid excessive loading.



Inform the user that the SWL must not be exceeded during use. (The SWL can be located on the main label and in the User Manual)
Has this resolved your issue?(Required)
See correct amp setting for each ceiling lift load:

440lb = 20amps
600lb = 24amps

The amp setting can be found in the lifts program mode.
Set the ceiling lift amps to the correct amp draw for the lifts SWL.
For guidance on how to access and edit in program mode, see the program mode guide sheet.

Program Mode Guide Sheet
Has this resolved your issue?(Required)
If there is excessive wear such as swarf from the frictional components, or frayed lift tape within the gearing of the ceiling lift, this will jam the rotation of the hub/motor, causing the lift to indicate “High Current”
Clear the swarf/wear from the gearing and inspect the condition. If there is excessive wear on the hub then the component must be replaced.



If the lift tape has frayed within the gears, the lift tape must be replaced.
Has this resolved your issue?(Required)
Remove the motor from the ceiling lift but keep it connected to power, use the handset to operate the motor to determine if the gear shaft rotates If the motor is not rotating there has been a gear box failure.

Replace the motor.
Has this resolved your issue?(Required)
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