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  • Resource Library
  • Troubleshooting
    • Floor Hoists
      • Mackworth Essentials 180
      • Freeway M205
      • Prism A320B
      • ActivLift SA180C
    • Ceiling Track Hoists
      • Mackworth TX Advanced
        • Ceiling Lift does not turn on
        • Ceiling Lift does not raise and lower – Up Inhibit
        • Ceiling Lift does not raise and lower – High Current
        • Ceiling Lift does not raise and lower – No Error Indication
        • Ceiling Lift does not raise and lower – No Limit Switch
        • Ceiling Lift LCD is not functioning
        • Ceiling Lift LED is not functioning
        • Ceiling Lift does not traverse
        • Ceiling Lift does not interact with auxiliary output products
      • Mackworth CPP
        • Portable Lift Doesn’t Turn On
        • Portable Lift Doesn’t Raise and Lower – High Current
        • Portable Lift Doesn’t Raise And Lower – No Error Indication
        • Portable Lift Doesn’t Raise And Lower – No Limit Switch
        • Portable Lift Membrane Isn’t Functioning
        • Charging System Fault
        • Motor Current Delta Exceeded
        • Motor Temperature Sensor Fault
        • Battery Voltage Delta Exceeded
        • Battery Temperature Sensor Fault
      • Mackworth CP
        • Portable Lift does not turn on
        • Portable Lift does not raise and lower – High Current
        • Portable Lift does not raise and lower – No error indication
        • Portable Lift does not raise and lower – No Limit Switch
        • Portable Lift membrane is not functioning
        • Charging System Fault
        • Motor Current Delta Exceeded
        • Motor Temperature Sensor Fault
        • Battery Voltage Delta Exceeded
        • Battery Temperature Sensor Fault
      • Freeway Transactive Xtra
        • CTH does not turn on
        • CTH does not raise and lower – Up Inhibit
        • CTH does not raise and lower – High Current
        • CTH does not raise and lower – No Error Indication
        • CTH does not raise and lower – No Limit Switch
        • CTH LCD is not functioning
        • CTH LED is not functioning
        • CTH does not traverse
        • CTH does not interact with auxiliary output products
      • Freeway Transactive Xtra (AUS)
      • Prism CP
      • Oxford V272
      • Oxford VP200
      • ActivLift CP
  • Education
    • Mackworth TX Advanced
    • Mackworth CPP
    • Mackworth CP
    • Mackworth FSG
    • Freeway Transactive Xtra
    • Ceiling Track System

CTH does not interact with auxiliary output products

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CTH does not interact with auxiliary output products

Print out version available here
In this scenario, the CTH has power and performs the usual lifting and lowering actions, but does not interact with auxiliary products – (Powered Turntables and Powered H-Systems)
The handset auxiliary buttons or air tubes may be damaged/leaking.
See Handset Testing Guide – Document No. 990SD-04
Handset Test Guide
Has this resolved your issue?(Required)
Plug the auxiliary output cable back into the PCB

Has this resolved your issue?(Required)
Inspect the full length of the auxiliary output cable and connection points.
Replace the auxiliary output cable/beak assembly
Has this resolved your issue?(Required)
See PCB and Auxiliary Port Testing Guide – Document No. 990SD-10.
PCB and Auxiliary Port Testing Guide
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